Customer Support Crew
Bundle v1.0.0Complete customer support solution: triage agent classifies and routes tickets, escalation analyst monitors SLA breaches, and a workflow automates the escalation pipeline.
Published by FleetQ Platform
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# Customer Support Crew
A ready-to-use support automation bundle.
## Included
- **Support Triage Agent** — classifies, prioritizes, and drafts first responses
- **Escalation Analyst** — monitors SLA breaches and prepares management briefings
- **Support Escalation Workflow** — automates the triage → escalate pipeline
## Setup
1. Install the bundle
2. Configure your ticket source (webhook or email connector)
3. Customize agent system prompts for your product domain
4. Activate the workflow
A ready-to-use support automation bundle.
## Included
- **Support Triage Agent** — classifies, prioritizes, and drafts first responses
- **Escalation Analyst** — monitors SLA breaches and prepares management briefings
- **Support Escalation Workflow** — automates the triage → escalate pipeline
## Setup
1. Install the bundle
2. Configure your ticket source (webhook or email connector)
3. Customize agent system prompts for your product domain
4. Activate the workflow
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